Thursday, June 1, 2017

HCL Technologies hiring bilingual Mandarin-English Product Identity Analyst position onsite at Google.

HCL Technologies is hiring for a bilingual Mandarin-English customer product support position onsite at Google in Pittsburgh. The posting, via Monster.com:
Bilingual Mandarin Chinese Product Identity Analyst is a full-time job through HCL America, Inc. onsite at Google Pittsburgh.

This position requires entrepreneurial drive to contribute to the long-term growth of online shopping by performing in-depth research, analyzing product specification data, using highly technical internal tools and processes to manage and enhance a large repository of knowledge about products. It is part of a fast-paced environment, partnering closely with operations and engineering teams.

Responsibilities:
  • Quickly learn and build expertise in new processes and technical applications, including proprietary, simplified programming and configuration languages.
  • Build expertise on a wide variety of products through thorough research and analysis of data from multiple channels. Identify and correct problems in the knowledge repository, and use a variety of configuration tools to improve the presentation of product data.
  • Use editorial skills to organize information, write, and publish high-quality online content, according to requirements regarding order, clarity, conciseness, style, and terminology. Edit, standardize, and suggest changes to materials prepared by others.

Requirements :
  • Native or Near-Native Bilingual Mandarin Chinese reading and writing fluency
  • A Bachelor’s degree preferred with a strong academic record. Masters degree a plus. background in Computer Science or Programming a plus.
  • Relevant degree or 2-3 years of relevant experience, such as technical writing, product documentation, information management, or market research.
  • Strong computer and Internet skills and natural comfort with technology. Ability to learn technical processes quickly and thoroughly.
  • Intellectual curiosity, along with excellent research, fact-finding, analytical, and independent problem solving skills.
  • Strong written communication skills with experience and a keen editorial sense for creating high quality, customer-facing materials.
  • Action-oriented, efficient, highly organized, and detail-oriented with demonstrated ability to drive multiple projects to completion and deliver high-quality results on tight deadlines with minimum guidance.
  • Adaptable, flexible, and capable of working both independently and with teams in a dynamic, fast-paced environment.
  • Experience with online shopping.

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