Monday, July 16, 2018

Michael Kors at Tanger Outlets hiring Mandarin-speaking sales associate.

The Michael Kors store at Tanger Outlets, an outlet mall roughly 25 miles south of Pittsburgh, is hiring a Mandarin-speaking sales associate.
Bi-Lingual, English and Mandarin Speaking Sales Associate:

SALES GENERATION
ESSENTIAL JOB RESPONSIBILITIES

  • Meet sales goals
  • Utilize the elevated levels of sales and service to maximize sales performance
  • Demonstrate an in-depth knowledge of the merchandise
  • After closing a sale, monitor all details including: shipping, alterations (if applicable) and special requests to ensure customer satisfaction
  • Comply with all sales related policies and procedures
  • Maintain a keen interest in the fashion industry and market trends

CUSTOMER SERVICE

  • Provide the highest level of customer service
  • Build and maintain repeat clientele; utilize client book
  • Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction

OPERATIONS

  • Keep selling floor and merchandise neat, organized and stocked
  • Assist in the maintenance of all inventory in the stockroom and on the selling floor
  • Assist in all areas of stock, shipping, receiving protocol/policies and all shipping/ receiving related paperwork.
  • Participate in inventories
  • Comply with all Point-of-Sale policies and procedures
  • Properly execute all relevant register functions
  • Adhere to work schedule, inclusive of time and attendance
  • Participate in all relevant training and development seminars, programs and meetings as directed by store management