The Tiffany & Co. store in Ross Park Mall is hiring seasonal ambassadors and seasonal operations professionals, with a preference for Mandarin, Japanese, or Spanish proficiency.
Our Seasonal Ambassadors will:
- Be an effective brand ambassador, ensuring clients are warmly welcomed, assisted accordingly and have a memorable experience commensurate with the Tiffany brand.
- Spending most of the day on your feet, enhance the clients experience with hospitality and store amenities to create personalized experiences with the goal of positively impacting both sales and service.
- Assist with engraving station where applicable.
- Accurately manage client waiting list if applicable.
- Ensure hospitality area is fully stocked, orderly and clean.
- Communicate with management any potential service issues with waiting clients.
- Assist team members with boxing and wrapping items, replenishing POS and gifting supplies, keeping all POS stations and sales floor areas neat and organized and performing all POS functions after a client’s purchase decision is finalized.
- Assist operations team with operational policies and procedures and after sales servicing to ensure store operations run effectively.
- Assist with inventory and special projects as needed.
Our Seasonal Operations Professionals will:
- Execute all company operational policies and procedures and after sales servicing to ensure store operations run effectively.
- Partner and communicate with Client Advisors and Management to respond efficiently to client requests, handle and follow up on merchandise transfer requests and process point sales quickly and accurately.
- Enhance the client experience with hospitality and store amenities to create unique experience.
- Ensure hospitality area is fully stocked and clean.
- Assist team members with boxing and wrapping items, personalization sales, replenishing POS and gifting supplies, keeping all POS stations and sales floor areas neat and organized.
- Be an effective brand ambassador, ensuring clients are greeted in a timely manager, assisted accordingly and have a memorable experience commensurate with the Tiffany brand.
- Work collaboratively with other team members to achieve sales and service goals.
- Assist with special projects, engraving, answering phones, and inventory.
